Information on any guarantees, warranties or after-sales services that we provide for the goods you buy is available in our FAQ's
These are the steps you need to take to conclude a contract with us:
This website contains information about our goods which you will need to know before you place your order including descriptions of our goods, current prices (including VAT) and delivery costs. The information about the goods on our website constitutes an "invitation to treat" and is not a contractual offer from us which you may accept. This means that we reserve the right to correct any errors in that information without liability to you. It also means that in no circumstances will we be contractually bound to supply you with goods on the basis of any incorrect information, even if that information is repeated in your order.
You can select any items you wish to purchase by clicking on the "add to bag" button. You will be taken to your shopping bag whenever you add a new item, but you can also view the contents of your shopping bag by clicking on the "view bag" button. The shopping bag screen lists your current selection of items with description, price and current subtotal. You can edit the contents of your bag and remove any input errors by removing items or changing quantities.
To purchase the items in your bag and proceed with your order using our secure online purchasing facility, click on the "proceed to checkout" button on the shopping basket screen. You will then be transferred to our secure server to complete your order.
You will be asked to provide certain information we need to enable us to process your order such as your preferred delivery address and payment details. It is your responsibility to provide us with sufficient information to process you order.
We may acknowledge receipt of your order on our website or by email. This is not our acceptance of your order, but confirmation that it has been received.
You may not assume we have accepted your order until we send you an acceptance by email. Only if and when you receive our acceptance will we have a binding contract between us.
You may receive acknowledgement from our payment processor advising you whether or not your credit or debit card payment has been authorised. This acknowledgement relates to your payment only and is not our acceptance of your order.
We will be entitled to refuse to accept your order if in our sole discretion we consider it necessary. In particular we must receive payment of the whole of the price for the goods that you order before your order can be accepted. If we refuse your order we will let you know as soon as we can. If we accept your order we will inform you without undue delay.
By making a purchase on site, you're consenting to us creating an account on your behalf. We will only use this account to keep you updated on the status of your order.
Once we have entered into a contract with you we shall supply you with the items specified in your order in accordance with the terms of the contract.
We can only conclude the contract with you in English and not in any other language.
The prices payable for goods that you order as well as any applicable VAT and delivery charges are as set out in our website.
If you are a consumer, you may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for canceling your contract nor will you have to pay any penalty. To cancel your contract you must notify us in writing by hand delivered notice, post or email.
If you have received the goods before you cancel your contract then you must return the goods in their original condition to us at the address above at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us in their original condition to the address above at your own cost and risk as soon as possible.
Once you have notified us that you are canceling your contract, any sum debited to us from your credit or debit card will be re-credited to your account as soon as possible and in any event within 30 days of cancellation provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
We may cancel the contract between us if:
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit or debit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. For the avoidance of doubt, time for delivery shall not be of the essence.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, you must notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question. Otherwise you will have no right to any of the remedies set out below.
If you notify a problem to us, we will, at our option:
To make good any shortage or non-delivery, replace or repair, at our option, any goods that are damaged or defective; or refund to you the whole or part of the amount paid by you for the goods in question in whatever way we choose.
You are responsible for observing and complying with all applicable regulations and legislation which affect your purchase and subsequent use of our goods. This includes obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you.
We make no representation and accept no liability in respect of the export or import of the goods you purchase.
To the extent that law permits us to do so, we exclude all our liability to you for any direct, indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem relating to the goods you buy from us, other than the remedies listed in paragraph c above.
If a court does decide we are liable to pay you compensation, that compensation will be limited to the amount paid by you for the goods in question.
Please note that nothing in this section of these terms and conditions (or in any other section) is intended to limit any rights you might have as a consumer or other statutory rights that may not be excluded by law, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence of for fraudulent misrepresentation.
a. Events Beyond Our Control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
d. Third Party Rights
A person who is not a party to this contract has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
e. Governing Law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
f. Entire Agreement
Before using promotion and discount codes please ensure that you have read the Terms and Conditions.
Our discount and promotion codes, as advertised on modainpelle.com and elsewhere, are applicable to Full Price items only, unless otherwise stated on the Terms and Conditions or in the details of the discount code or promotion. A discount or promotion code can only be redeemed once per customer, unless specifically stated otherwise on the Terms and Conditions or in the details of the discount code or promotion. Discount and promotion codes cannot be used in conjunction with any other offers, unless stated otherwise.
If you have any queries regarding the Terms & Conditions, please contact our customer services team who will be happy to help.
We reserve the right to change our product prices at any time without further notice, including discounted or sale pricing and offers.
We sometimes offer discounts and promotions through third parties and affiliate programs. Specific terms and conditions for each code will be noted on the relevant website.
Unless noted otherwise, these offers cannot be used in conjunction with any other offers, sales, or discount codes and cannot be redeemed after purchase has been made.
Please note that we cannot be held liable if customers do not make us aware address details are incorrectly entered following receipt of the confirmation email.
If the address is incorrect, please contact our Customer Services team on: 0113 2007 310
Win £100 to spend at Moda in Pelle
The promoter of Moda in Pelle’s Win £100 to spend at Moda in Pelle ("Prize Draw") is www.modeinpelle.com UK Limited of Enfield Terrace, Leeds, LS7 1RG ("Promoter").
1.1. This Prize Draw is open to individuals UK only aged over 16 years or over, except for employees of the Promoter, their immediate family, sponsors of the Prize Draw and their employees who are directly associated with the administration of the Prize Draw.
1.2. Individuals who are under the age of 18 must have the consent of a parent or guardian over 18 to enter the competition. The Promoter reserves the right to obtain proof of such consent and to refuse entry or to choose another winner if such proof, where requested, has not been given.
1.3. All Entries by the entrant must be submitted via Twitter and the entrant must have an account with Moda in Pelle.
2. The Competition
The title of the competition is Win £100 to spend at Moda in Pelle
3. How to enter
3.1. To enter the Prize Draw entrants must:
3.1.1. Follow @modainpelle account on Facebook, Instagram or Twitter
3.1.2. ‘Like’ the competition post, comment by tagging a friend and any other entry requirements specified on the competition post.
2.2. Entry dates are dates specified in the post.
2.3. Entries received after the end of the Prize Draw Period will not be valid.
2.4. No bulk, third party or automated entries are permitted.
2.5. All entrants (including the winner) must comply with any reasonable directions given to him or her by the Promoter in connection with the Prize Draw. Failure to comply with such directions may result in an invalid Entry and/or withdrawal of the Prize.
3. Winner selection and contact
3.1. The winners of the Prize Draw will be selected and announced within a week after the end date
3.2. The winner will be selected by random selection via electronic means. The decision of the Promoter shall be final. No correspondence will be entered into in respect of any decision made in connection with this Prize Draw.
3.3. The Promoter will contact the winner personally as soon as practicable after the Announcement Date, using the email address provided with the competition Entry (if provided) OR by tagging the winner in the competition post from the Promoter’s account (“Winner”). The Promoter will ask the Winner to provide further details in relation to the Prize (the “Details”).The Winner must provide the Details in order to claim the Prize.
3.4. If any Winner fails to provide their Details to the Promoter within 48 hours of the Promoter contacting the winner and asking them to provide the Details in accordance with clause 3.3 then the Promoter acting in its absolute discretion may:
3.4.1. make further attempts to contact that Winner; and/or
3.4.2. withdraw the Prize from that Winner.
3.5. If the Prize is declined by a Winner or is withdrawn from a Winner by the Promoter, the declining or forfeiting Winner will continue to be subject to the provisions of these Terms and Conditions; and the Promoter may offer the Prize to a new Winner by random selection in accordance with this clause 3.3.
4.1. The prize is £100 to spend at Moda in Pelle, which will be credited to the winners account and can be redeemed on www.modainpelle.com
4.2. The Prize is subject to availability.
4.3. The Prize is non-transferable and non-refundable and the Winners cannot request any alternative prize (cash or otherwise).
4.4. There will be 1 winner announced on Twitter Instagram and Facebook
5. Winner publicity
5.1. The Promoter reserves the right to publish each Winner's name and Entry on the Promoter’s official social media accounts, including Twitter, Instagram and Facebook and on its website found at www.modeinpelle.com.
5.2. By entering the Prize Draw, if you are a Winner you agree to your Entry being published in accordance with clause 5.1 and to take part in and co-operate fully with all reasonable publicity accompanying or resulting from this Prize Draw without further recompense.
6. Entry requirements
6.1. Any Entry that is deemed by the Promoter, in its sole discretion, to be unlawful, obscene, vulgar, pornographic, hateful, threatening, discriminatory, offensive or which may otherwise bring the Prize Draw or Promoter into disrepute will be excluded from the Prize Draw and the Promoter reserves the right to take any further action in respect of such Entry that it deems appropriate.
6.2. The Promoter will fully co-operate with any law enforcement authorities or court order requesting or directing the Promoter to disclose the identity of or to locate anyone posting or linking any content to its Twitter or Instagram pages which infringes any third party rights or is in breach of any of these Terms and Conditions or any applicable law.
7. Use and display of Entries and copyright
7.1. The copyright subsisting in the Entry must belong to the entrant. Entrants will retain copyright in the Entries they submit. Entrants must not have infringed the rights of any other party or breached any laws when submitting their Entries. If an Entry contains reference to or images of a person, the consent of that person (or their parent or guardian if they are under 18) must have been obtained.
7.2. By submitting an Entry:
7.2.1. you licence and grant the Promoter, its affiliates and sub-licensees an exclusive, royalty free, perpetual, worldwide, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish and display such content for any purpose in any media including, but not limited to the Promoter’s website, social media accounts, marketing materials, newsletters and promotional material without further compensation, restriction on use, attribution or liability;
7.2.2. you waive any moral rights or similar rights in respect of your entry to which you may be entitled (at the time of submission or in the future) under the Copyright, Designs and Patents Act 1988 as amended time to time or under any similar applicable laws in force from time to time in force anywhere in the world;
8.1. Except for death or personal injury caused by negligence of the Promoter or its agents or representatives or for fraud or fraudulent misrepresentation, neither the Promoter, nor its agents or representatives assume responsibility for:
8.1.1. any Prize that is not redeemed;
8.1.2. any personal property;
8.1.3. any loss of enjoyment or wasted expenditure;
8.1.4. any system failures or malfunctions of any third party websites;
8.1.5. any incomplete, lost, delayed or late Entries;
8.1.6. any failure to fulfil obligations of any third parties involved in this Prize Draw;
8.1.7. any fault, malfunction, damage, loss or disappointment suffered by the participants in the Prize Draw howsoever arising from participating in the Prize Draw;
8.1.8. communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this Prize Draw;
8.1.9. inaccessibility or unavailability of the internet, or any website (including without limitation any social media web sites) or any combination thereof through dial up, broadband, mobile internet or WAP connections;
8.1.10. any injury or damage to a participant which may be related to or arising from the Prize Draw or the Prize;
8.1.11. if for any reason the Prize Draw or any website in connection with the Prize Draw is not capable of running as planned for reasons which may include without limitation, infection by computer, virus, tampering, unauthorised intervention, fraud, technical failures or any other causes which may corrupt or affect the administration security, fairness, integrity or proper conduct of this promotion; and/or
8.1.12. any other matter outside of their reasonable control.
8.2. Nothing in these Terms and Conditions affects your statutory rights.
8.3. To the extent permitted by law, all conditions, warranties and other terms which might otherwise be implied by statute or common law are expressly excluded from these Terms and Conditions.
8.4. The Winners agree to indemnify and keep indemnified the Promoter, its group of companies and their officers, employees and agents from and against all liabilities, losses, damages and expenses (including legal and other professional fees) arising out of or in connection with any allegations or claims resulting directly or indirectly from:
8.4.1. their Entry into this Prize Draw; and/or
8.4.2. their receipt and use of any Prize.
9.1. The Promoter reserves the right to cancel or amend the Prize Draw or these Terms and Conditions if it has reasonable grounds for doing so. Any changes to the Prize Draw or these Terms and Conditions will be announced by the Promoter through its Instagram accounts.
9.2. By entering the Prize Draw you accept these Terms and Conditions as in force at the time you submit your Entry.
9.3. Any person who provides their Details to the Promoter in connection with this Prize Draw accepts:
9.3.1. these Terms and Conditions; and
9.3.2. the use of their personal data by the Promoter:
18.104.22.168. for the purpose of administration of the Prize Draw (including publishing the names of the Winners and any administration relating to the Prize); and
22.214.171.124. any other purpose for which they have consented.
9.5. Without prejudice to clause 6.1, the Promoter reserves the right to exclude any Entry from the Prize Draw if it deems it to be ineligible or otherwise invalid and the Promoter shall have complete discretion in this respect.
9.6. No responsibility can be accepted for lost Entries or incomplete Entries. Proof of Entry is not proof of receipt.
9.7. If any provision of these Terms and Conditions (or part of any provision) is found by any court or other competent authority to be invalid, unenforceable or illegal, the other provisions shall remain in force.
9.8. If any invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the Promoter.
9.9. No failure or delay by a party to exercise any right or remedy provided under these Terms and Conditions or by law or any abandonment of any such right or remedy shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
9.10. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
For the names of the Winners or for a copy of these Terms and Conditions please send a stamped addressed envelope together with your written request Win £100 to spend at Moda in Pelle, Moda in Pelle Marketing, Enfield Terrace, Leeds, LS7 1RG.
9.11. The Prize Draw, these Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim which may arise out of or in connection with the Prize Draw or these terms