Head Office-B. GORG
|UK Delivery Services||Details||Cost||Areas Available|
|Standard||Delivered within 5 to 7 working days||FREE||UK Mainland & The Channel Islands|
|Next Working Day||Order by 4pm, Sunday through to Friday for delivery next day*||£4.95||UK Mainland*|
|Click and Collect||Order online and collect in store for free within 3 working days*||FREE||Moda in Pelle UK stores|
|Standard Northern Ireland||Delivered within 5 to 7 working days||£3.95||Northern Ireland|
It is the responsibility of the customer to check the delivery address is correct at time of ordering. If an incorrect address is entered then Moda In Pelle and our Delivery supplier cannot be held responsible if the delivery is completed.
Please note over Bank Holiday Weekend, Next Day orders placed after Saturday will not be delivered until Tuesday.
You can return your items in-store or items can be returned via post to: Website Returns, Moda in Pelle, Enfield Terrace, Leeds, LS7 1RG – for further details click here
- Face masks are non-returnable
The below shoe size conversion is given as a guide, if you would like to contact our Customer Services team for further guidance please email email@example.com.
Measuring Heel Height
We measure our heel heights (in centimetres) by placing the heel on a flat surface and then measuring from the surface to the top of the heel
Measuring Boot Height
We measure our boot heights (in centimetres) from the back of the boot, from the top of the heel all the way up.
Every pair of shoes is an investment - and if you take care of your shoes, they'll take care of you! Discover how best to care for your footwear.
Leather uppers will benefit from regular cleaning and protecting with our range of protector sprays and creams. Conditioning your boots with oil and creams will help the leather resist cracking, flaking, fading or looking tired.
Suede / Nubuck Uppers
As soon as suede shoes have been brought home, they should be sprayed with a protector spray that is designed for suede shoes. Purchase a suede brush and routinely brush the dust and debris from shoes. A good habit to have is brushing down suede shoes immediately after they have been worn.
Heel tips are a replaceable component which should not be allowed to wear down. Replace heel tips on a regular basis to prevent permanent damage to the heels. We do not recommend that you replace plastic heel tips with metal heel tips as this could alter the construction of the shoe.
The insole of a shoe takes quite a bit of abuse, especially in flat and court shoes which are meant to be worn without socks. If replacing the insole is to help eliminate odors, first check to see if the insole is worn out. If it is not worn out, try sprinkling baking soda in the bottom of the shoe at night and then shaking or vacuuming it out in the morning.
Wet Weather Advice
Never dry wet shoes next to a radiator or any other source of heat: you'll crack the leather. Simply stuff them with newspaper or boot shapers and allow them to dry out naturally. If they are covered in mud, brush off when dry and then polish as normal.
Embellished uppers are often adorned with hot stones or beaded details. Sometimes through wear and tear, these may become loose. Our customer services team can help to offer spare trims to neatly bring any embellishment back to lift.