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I've received an eGift card, how do I use it?

You will need to log in to your account using the email address the eGift card has been purchased for. Or, alternatively if you don't yet have an account with us, you'll need to register using the email address the eGift card was purchased for.

The funds from the eGift card will automatically appear in the e-wallet on your account. Simply add the items you wish to purchase to your basket, log in to your account at the checkout and select 'e-wallet' when asked how you want to pay. 

If the items purchased total less than the gift voucher amount the remaining funds will stay in the e-wallet to use on the next purchase, if the items purchased exceed the gift voucher amount the remaining value must be paid by card in order to complete the order.

For more information about gift cards and eCredit, see here.

How can I find out how much is on my eGgift card?

You can find out how much is on your eGift card by logging into your account and going to your e-wallet, this will tell you your balance.

How long is my eGift card valid for?

eGift cards are valid for 12 months from the date of issue. 

What happens when I return items paid for using an eGift card?

Items bought using an eGift card will be refunded back to your e-wallet, the amount will be credited to your e-wallet balance. Only additional monies over and above the gift voucher amount will be refunded to the original payment method. 

How do I buy someone an eGift card?

You can purchase an eGift card by clicking here, which will be emailed to the recipient specified at the time of purchase. Alternatively, visit one of our stores to purchase a gift card.