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Moda in Pelle began in Leeds in 1975, with a single beautiful store selling women's fine leather goods.

In the last 40 years, Moda in Pelle has grown to be a national boutique brand, with over 40 stores and concessions across the UK. We pride ourselves on detail, elegance and quality manufacturing to provide style conscious women with stunning design and beautiful craftsmanship.

We design every one of our shoes in-house in our Leeds head office, and it is the detail and design of our shoes which has made Moda in Pelle a favourite for women in the UK for over 40 years.

 



People are our secret to success!

Our colleagues represent the Moda brand and we look for people who are friendly, genuine and enthusiastic about providing exceptional service.

We are always looking for genuine, committed and ambitious individuals to join our teams who, with our support, can become future leaders in our fast-moving business.We believe in nurturing talent so that we can innovate as a business and grow the leaders of tomorrow.

Our training will give you all you need to progress in the world of retail and, with over 40 stores and concessions throughout the country along with Moda HQ, there’ll be plenty of opportunities to do just that.



We don't expect you to be a haute-couture expert, but you should: 

Have excellent people skills, and be able to offer exceptional customer experience with a smile
You'll need to be happy working in a team - each of our store teams are a caring and close-knit bunch.
Have a genuine enthusiasm for the product, and a desire to learn about our collections so you can pass your knowledge on to your customers
Be flexible so that you can take full advantage of the opportunity and support other areas of the business

We want people who are prepared to go out of their way to deliver excellence, have the ability to inspire those around them and are ready to contribute to each and every aspect of retail life.

If you are passionate about retail, discover what Moda in Pelle can offer you by applying for one of our fantastic roles today!

Email your CV with a short cover letter to recruitment@modainpelle.com and include the vacancy you are interested in as the subject line.

Customer Services

Our Order Management Specialist will be a vital member of the Moda team, ensuring that they are the voice for our customers and colleagues. You will be able to drive the achievement of departmental objectives by promoting a 'can do' attitude, by encouraging team members to be pro-active and creative. 

Overview

We're looking for someone who can...

  • Provide, and promote, exceptional customer service across all channels and for all fascias. To lead by example in promoting Moda in Pelle as a leading quality fashion footwear multi-channel retailer for the UK and Ireland.
  • Oversee the migration from old to new website and manage the customer experience
  • Lead the communication and knowledge transfer of customer information on the website
  • Communicate promptly (4hr window)
  • Full involvement in the introduction / processes / systems on Web-chat, Priv Card, Tele-sales and Save the Sale Campaign

 

Customer Service Vacancies

Order Management Specialist- Leeds Head Office- 5 days out of 7 including 1 late night per week until 8pm

Sales Assistant

Our Sales Assistants are the lifeblood of our company, and the face of Moda for most of our customers! As a Sales Assistant you will be able to inspire desire in a customer, and offer a personal and professional service at all times. With your help, every shopper will be able to find their perfect pair of shoes for any occasion, and they'll always remember your fantastic customer service.

Overview

We're looking for someone who can...

  • Deliver exceptional customer service at all times with a friendly and engaging personality
  • Communicate excitement about our products in a helpful and polite manner
  • Consistently drive store sales performance in order to meet and exceed store targets
  • Work as part of a close-knit team with excellent communication skills 
  • Lead by example, with a positive, "can-do" attitude and a focus on helping our customers

Sales Assistant Vacancies

Bristol - 16 hrs

Brixton (Morley's concession) - 16 hrs

Cardiff - 16 hrs

Edinburgh (House of Fraser) - 8 hrs

Helmsley (Brown's concession) - 4 hrs

Henley - 8 hrs

Manchester - Part time - 8 hrs

Marlborough - Flexible - 6 hrs

Marlow - 16 hrs

Oxford Street (House of Fraser) - 20 hrs

 

Supervisor

Our store supervisors are the ones who keep Moda in Pelle running smoothly. As a supervisor, you will help your team manager to run the store or concession. You will be a committed, organised and confident member of your store team, eager to learn about our products and update your team on the features and benefits of each style. 

Overview

We're looking for someone who can...

  • Deliver exceptional customer service with a smile and a positive, polite attitude
  • Drive sales in store, working to company targets and KPI's and delivering fantasic results 
  • Be fully flexible, and be willing to work some late nights and weekends depending on your position
  • Be self-motivated, with the ability to work both as part of a team and independently.
  • Communicate a real passion for footwear to the customer

Supervisor Vacancies

Windsor (Daniel's concession) - 30 hrs

Edinburgh (Temporary) - 25 hrs

Jersey-  35 hrs

Manager

Our store and concession managers are vital members of the Moda in Pelle family. You'll be able to critically assess your store's performance, and know how to deliver consistently fantastic results. We're looking for someone who can manage people with warmth and efficiency, and always get the best from your team members through motivation and thoughtful management. If you're an expert organiser and a determined go-getter with a positive attitude, you'll be a fantastic fit at Moda.

Overview

We're looking for someone who can:
  • Grow our loyal customer base, and know how to reach shoppers in your area
  • Provide excellent service to our customers, both before and after sale, with a smile and a positive attitude
  • Drive sales within a team environment, while meeting and exceeding company targets and KPI's
  • Maintain fantastic visual merchandising standards in your windows by following and implementing company merchandising guidelines.
  • Recruit, train, coach and develop team members.
  • Lead, motivate and inspire team members.
  • Manage the store operation
  • Achieve excellent stock take results
  • Deliver a first class service, with a genuine love of fashion

Manager Vacancies

Dundrum - Assistant Manager - Full time

Marlborough- Manager