|UK Delivery Services||Details||Cost||Areas Available|
|Standard||Delivered within 3 to 7 working days||£2.95||UK Mainland, Northern Ireland & The Channel Islands|
|Next Working Day||Order by 9pm, Sunday through to Thursday for delivery next day*||£4.95||UK Mainland*|
|Saturday||Order by 9pm Friday for Saturday delivery*||£5.95||UK Mainland*|
|Sunday||Order by 5pm Saturday for Sunday delivery*||£5.95||UK Mainland*|
|Click and Collect||Order online and collect in store for free within 3 working days*||FREE||Moda in Pelle UK stores|
Black Friday Delivery
Please note that during the Black Friday sales period it is likely that there will be delays in delivery, due to the increased volume of orders that us and the couriers expect. We will do our best to ensure that delivery expectations are met. If you do have any queries, please contact our customer services team at: firstname.lastname@example.org or 0844 887 1718
We offer FREE returns to any of our UK stores, alternatively you may return your order by post within 28 days of dispatch. For full returns information please click here
The below shoe size conversion is given as a guide, if you would like to contact our Customer Services team for further guidance please email email@example.com.
Measuring Heel Height
We measure our heel heights (in centimetres) by placing the heel on a flat surface and then measuring from the surface to the top of the heel
Measuring Boot Height
We measure our boot heights (in centimetres) from the back of the boot, from the top of the heel all the way up.
Every pair of shoes is an investment - and if you take care of your shoes, they'll take care of you! Discover how best to care for your footwear.
Leather uppers will benefit from regular cleaning and protecting with our range of protector sprays and creams. Conditioning your boots with oil and creams will help the leather resist cracking, flaking, fading or looking tired.
Suede / Nubuck Uppers
As soon as suede shoes have been brought home, they should be sprayed with a protector spray that is designed for suede shoes. Purchase a suede brush and routinely brush the dust and debris from shoes. A good habit to have is brushing down suede shoes immediately after they have been worn.
Heel tips are a replaceable component which should not be allowed to wear down. Replace heel tips on a regular basis to prevent permanent damage to the heels. We do not recommend that you replace plastic heel tips with metal heel tips as this could alter the construction of the shoe.
The insole of a shoe takes quite a bit of abuse, especially in flat and court shoes which are meant to be worn without socks. If replacing the insole is to help eliminate odors, first check to see if the insole is worn out. If it is not worn out, try sprinkling baking soda in the bottom of the shoe at night and then shaking or vacuuming it out in the morning.
Wet Weather Advice
Never dry wet shoes next to a radiator or any other source of heat: you'll crack the leather. Simply stuff them with newspaper or boot shapers and allow them to dry out naturally. If they are covered in mud, brush off when dry and then polish as normal.