Delivery Options
| UK Delivery Services | Details | Cost | Areas Available |
|---|---|---|---|
| Standard | Delivered within 5 to 7 working days | £2.95 | UK Mainland, Northern Ireland & The Channel Islands |
| Next Working Day | Order by 9pm, Sunday through to Thursday for delivery next day* | £4.95 | UK Mainland* |
| Saturday | Order by 9pm Friday for Saturday delivery* | £5.95 | UK Mainland* |
| Sunday | Order by 5pm Saturday for Sunday delivery* | £5.95 | UK Mainland* |
| Click and Collect | Order online and collect in store for free within 3 working days* | FREE | Moda in Pelle UK stores |
For further information on UK delivery and our international delivery options please Click Here
Delivery Address
It is the responsibility of the customer to check the delivery address is correct at time of ordering. If an incorrect address is entered then Moda In Pelle and our Delivery supplier cannot be held responsible if the delivery is completed.
Bank Holiday
Please note over Bank Holiday Weekend, Next Day orders placed after Saturday will not be delivered until Tuesday.
Returns
We offer FREE returns to any of our UK stores, alternatively you may return your order by post within 28 days of dispatch. For full returns information please click here
Festive period
Extended returns policy during the festive period
Purchases made between now and the 23rd of December can be returned up to the 7th January or 28 days after dispatch.
Last day for guaranteed Christmas Delivery
The last day for guaranteed Christmas Delivery by Standard Delivery is Tuesday 18th December and for Next Day delivery is Thursday 20th December. The last day for click and collect orders is Tuesday 18th December.
The below shoe size conversion is given as a guide, if you would like to contact our Customer Services team for further guidance please email customerservices@modainpelle.com.
| UK | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
|---|---|---|---|---|---|---|---|---|
| European | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
Measuring Heel Height
We measure our heel heights (in centimetres) by placing the heel on a flat surface and then measuring from the surface to the top of the heel
Measuring Boot Height
We measure our boot heights (in centimetres) from the back of the boot, from the top of the heel all the way up.
Every pair of shoes is an investment - and if you take care of your shoes, they'll take care of you! Discover how best to care for your footwear.
Leather Uppers
Leather uppers will benefit from regular cleaning and protecting with our range of protector sprays and creams. Conditioning your boots with oil and creams will help the leather resist cracking, flaking, fading or looking tired.
Suede / Nubuck Uppers
As soon as suede shoes have been brought home, they should be sprayed with a protector spray that is designed for suede shoes. Purchase a suede brush and routinely brush the dust and debris from shoes. A good habit to have is brushing down suede shoes immediately after they have been worn.
Heel Tips
Heel tips are a replaceable component which should not be allowed to wear down. Replace heel tips on a regular basis to prevent permanent damage to the heels. We do not recommend that you replace plastic heel tips with metal heel tips as this could alter the construction of the shoe.
Replacing Insoles
The insole of a shoe takes quite a bit of abuse, especially in flat and court shoes which are meant to be worn without socks. If replacing the insole is to help eliminate odors, first check to see if the insole is worn out. If it is not worn out, try sprinkling baking soda in the bottom of the shoe at night and then shaking or vacuuming it out in the morning.
Wet Weather Advice
Never dry wet shoes next to a radiator or any other source of heat: you'll crack the leather. Simply stuff them with newspaper or boot shapers and allow them to dry out naturally. If they are covered in mud, brush off when dry and then polish as normal.
