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It is the responsibility of the customer to check the delivery address is correct at time of ordering. If an incorrect address is entered then Moda In Pelle and our Delivery supplier cannot be held responsible if the delivery is completed.
Bank Holiday
Please note over Bank Holiday Weekend, Next Day orders placed after Saturday will not be delivered until Tuesday.
Returns
You can return your items in-store or items can be returned via post to: Website Returns, Moda in Pelle, Enfield Terrace, Leeds, LS7 1RG – for further details click here
- Face masks are non-returnable
The below shoe size conversion is given as a guide, if you would like to contact our Customer Services team for further guidance please email customerservices@modainpelle.com.
WOMENS
UK
2
3
4
5
6
7
8
9
10
11
12
13
European
35
36
37
38
39
40
41
42
43
44
45
46
MENS
UK
7
8
9
10
11
12
13
European
41
42
43
44
45
46
47
Measuring Heel Height
We measure our heel heights (in centimetres) by placing the heel on a flat surface and then measuring from the surface to the top of the heel
Measuring Boot Height
We measure our boot heights (in centimetres) from the back of the boot, from the top of the heel all the way up.
Every pair of shoes is an investment - and if you take care of your shoes, they'll take care of you! Discover how best to care for your footwear.
Leather Uppers
Leather uppers will benefit from regular cleaning and protecting with our range of protector sprays and creams. Conditioning your boots with oil and creams will help the leather resist cracking, flaking, fading or looking tired.
Suede / Nubuck Uppers
As soon as suede shoes have been brought home, they should be sprayed with a protector spray that is designed for suede shoes. Purchase a suede brush and routinely brush the dust and debris from shoes. A good habit to have is brushing down suede shoes immediately after they have been worn.
Heel Tips
Heel tips are a replaceable component which should not be allowed to wear down. Replace heel tips on a regular basis to prevent permanent damage to the heels. We do not recommend that you replace plastic heel tips with metal heel tips as this could alter the construction of the shoe.
Replacing Insoles
The insole of a shoe takes quite a bit of abuse, especially in flat and court shoes which are meant to be worn without socks. If replacing the insole is to help eliminate odors, first check to see if the insole is worn out. If it is not worn out, try sprinkling baking soda in the bottom of the shoe at night and then shaking or vacuuming it out in the morning.
Wet Weather Advice
Never dry wet shoes next to a radiator or any other source of heat: you'll crack the leather. Simply stuff them with newspaper or boot shapers and allow them to dry out naturally. If they are covered in mud, brush off when dry and then polish as normal.
Embellished Uppers
Embellished uppers are often adorned with hot stones or beaded details. Sometimes through wear and tear, these may become loose. Our customer services team can help to offer spare trims to neatly bring any embellishment back to lift.
Stunning, great size, beautiful leather complete with crossbody strap
August 11, 2020 | Paula Barrett
Love my new bag, matches perfectly with yellow sandals bought for me by my children for my birthday. Have had lots of moda shoes & bags before, love the quality leather on this one! Bargain purchase in the sale
July 25, 2020 | Linda Lewis
Shopping with Moda has been a REAL HEADACHE,upsetting and cannot say anything good,I’m afraid.They argue with customers a LOT even when the product is faulty, does not look the same as is described with part missing.They refuse to refund shipping cost back to them.It’s awful.I had a battle on my hands.Eventually they agreed to give me my postage back but they had really upset me.I was even told”Why do you keep buying then?”It is very very unfair...buying shoes on line is a difficult task.Each shoe is different, sizing can differ from styles ,fabric used and comfort is key for me.Why should I keep a pair of shoes if they are not as they say they are?I have never had any issues with other shoe companies because they allow free returns.Moda is DEFINITELY NOT customer friendly.This time I ordered the Dainelle clutch; the leather was NOT soft as described.The main problem is the top zip was really stiff and do not think that it would have lasted.The bag also arrived without a strap when there is a crossbody strap as shown in one of the pictures but their description does not mention any strap.All in all I have had a very very bad experience.
June 18, 2020 | Anonymous
This bag is just wonderful and the leather is just devine....so glad I bought this bag
October 14, 2019 | Julie Matthews
Fab little bag. Colour is lovely and delivery was very quick.
August 27, 2019 | Simone Hewitson
Ideal handbag to go with the shoes I selected. Well made ideal size and lovely colour.